The IT Department's mission is to provide the information technology required for the fulfillment of GCRI's mission in an efficient and effective manner through building world-class competencies in the technical analysis, design, procurement, implementation, operation and support of computing IT infrastructure and services.
The GCRI IT Department is a highly demanding computing environment, maintaining extensive networks on both local and global scales, pushing new technologies to their limits and providing a neutral ground for carrying out advanced R&D with various partners.
The GCRI IT department provides a centralized service to backup GCRI owned server machines containing critical medical record data in the computer centre. To build appropriate administrative framework for implementation and monitoring of IT activities in the GCRI campus. The general purpose campus network offers intranet and internet connectivity to users at GCRI.
GCRI Managed IT services
About the GCRI IT Support Service Helpdesk
The GCRI IT support service helpdesk acts as a single point of contact for requests and problems of users. Requests and problems can be communicated to the IT support service helpdesk by:
Using the GCRI complaints and logging service portal www.gcri.actplease.com
Sending an email to: firstname.lastname@example.org & email@example.com
Calling the service Helpdesk by phone no: 079-2268006/8353
The service desk is open from 8:00 a.m. To 6:00 p.m.
E-mail Usage Policy
E-mail Directory list